Cancellation Policy

Cancellation Policy

Welcome to! We are committed to providing you with quality products and services. If you need to cancel the goods or services you have ordered, please read the following cancellation policy carefully:

1. Order Cancellation Conditions

1.1 You can apply to cancel an order under the following circumstances:
– You decide not to purchase the product or service within a certain period of time after placing the order;
– You find that the order information is incorrect or needs to be modified;
– The goods or services are not delivered or available as expected.

1.2 Some special goods or services may not apply to the cancellation policy. Please review the specific cancellation policy on the product page or service description page before purchasing.

2. Cancellation process

2.1 If you meet the conditions for canceling the order, please contact us by: Email: [email protected]
. Provide your order details and reason for cancellation.

2.2 Our customer service team will communicate with you and assist you with your cancellation request. Please understand that canceling an order may take some time and procedures, and we will do our best to accommodate your needs.

2.3 If you have paid the order amount, we will refund according to your payment method. Please see our Refund Policy for more information on refunds.

3. Special circumstances and disclaimers

3.1 In some cases, due to the nature of particular goods or services, it may not be possible to offer order cancellations or refunds. For example, personalized customized goods, digital products or services used, etc. We will clearly indicate any applicable special policies or restrictions on the purchase page.

3.2 We reserve the right to adjust and explain the cancellation policy according to the actual situation. In exceptional cases, we may ask you to provide additional documentation or proof in order to better process requests to cancel an order.

4. Contact us

If you have any questions about canceling an order or need further assistance, please contact us at:

Monday to Friday : 9:30AM-6:30PM 
Phone: +1 208-835-2141
Email: [email protected]
Address:  3871 ID-8, Troy, ID 83871, United States

Thank you for reading our cancellation policy, we hope you are satisfied with our service.